| View previous topic :: View next topic |
| Author |
Message |
TimeChaser
Super Moderator
Joined: 22 Jan 2007
Posts: 3322
Location: Time & Space
|
|
OK, I have a major problem, and I need some help/advice.
I recently had to go through a PC Recovery process because after downloading some updates, my computer got stuck in an endless restart loop. After I got it fixed, I had to go an re-download/install certain programs.
My current issue is that I cannot install Windows Live Messenger, or Windows Installer, or anything related to these. When I try, I either get Connection Interrupted, or I get rerouted to other websites that have nothing to do with what I'm after. Even when I managed to download the programs I need off another computer and transferred them on here, they won't work. Windows Live Messenger will not install, saying it cannot connect and to check my internet connection (which is otherwise working correctly).
I've tried to use anti-virus/spyware programs to find out what's going on, and though they remove problems, the situation persists. I don't know if it's a bug rooted deep in my system, or something else.
If anyone has any idea what might be going on, I'd appreciate it. Thanks.
_________________
 |
|
| Back to top |
|
 |
Red_Alchemist
Otaku (お宅)
Joined: 03 Jul 2007
Posts: 726
Location: Houston, ಠ_ಠ
|
|
| You can't get Windows Installer to work? |
|
| Back to top |
|
|
Cooro_the_chibi_crow17
Evangelion is cool
Joined: 06 Feb 2009
Posts: 403
Location: Same place I was when you left me. Right here >.>
|
|
you are more than likely missing valuable Codecs for your system. Is it Vista, XP, 1998... if it 's one of these I can help
_________________
 |
|
| Back to top |
|
|
TimeChaser
Super Moderator
Joined: 22 Jan 2007
Posts: 3322
Location: Time & Space
|
|
| Red_Alchemist wrote: | | You can't get Windows Installer to work? |
I ran Installer after I downloaded the .exe from another computer, but it doesn't seem to have done anything.
| Cooro_the_chibi_crow17 wrote: | | you are more than likely missing valuable Codecs for your system. Is it Vista, XP, 1998... if it 's one of these I can help |
I run on XP. You may be right, I might be missing codecs, that makes sense, especially after I've run several scans for viruses and whatnot and removed whatever they found, and yet I still have the same problem.
_________________
|
|
| Back to top |
|
|
Red_Alchemist
Otaku (お宅)
Joined: 03 Jul 2007
Posts: 726
Location: Houston, ಠ_ಠ
|
|
Ah, I see. I thought you meant that the Installer program itself didn't work, rather than the Live file.
First off, which version are you installing? |
|
| Back to top |
|
|
TimeChaser
Super Moderator
Joined: 22 Jan 2007
Posts: 3322
Location: Time & Space
|
|
| Red_Alchemist wrote: | Ah, I see. I thought you meant that the Installer program itself didn't work, rather than the Live file.
First off, which version are you installing? |
It said I needed 3.1 or later, so I got that and I also got 4.5 (assuming it's the latest one, I don't if it is).
I ran both, but even after I did that Messenger still wouldn't install.
_________________
|
|
| Back to top |
|
|
Red_Alchemist
Otaku (お宅)
Joined: 03 Jul 2007
Posts: 726
Location: Houston, ಠ_ಠ
|
|
| And you have SP2 or SP3 installed? |
|
| Back to top |
|
|
TimeChaser
Super Moderator
Joined: 22 Jan 2007
Posts: 3322
Location: Time & Space
|
|
| Red_Alchemist wrote: | | And you have SP2 or SP3 installed? |
I don't know. I guess I should find out.
EDIT: Ok, Service Pack, right. I tried downloading that last night, but again I get Page Load Error: Connection Interrupted. Every download I try to make of anything gets blocked like that.
_________________
|
|
| Back to top |
|
|
Red_Alchemist
Otaku (お宅)
Joined: 03 Jul 2007
Posts: 726
Location: Houston, ಠ_ಠ
|
|
| OK, so it's a problem with the entire installer. Did this problem start immediately or did you get some stuff installed before the download issues started? |
|
| Back to top |
|
|
TimeChaser
Super Moderator
Joined: 22 Jan 2007
Posts: 3322
Location: Time & Space
|
|
| Red_Alchemist wrote: | | OK, so it's a problem with the entire installer. Did this problem start immediately or did you get some stuff installed before the download issues started? |
It's only the Windows stuff that isn't wanting to download. I managed to reinstall other programs just fine, like YIM, Skype, AIM, although I had no problem with Windows Media Player either.
I still have the Windows Live Messenger program saved when I downloaded it the first time, it just won't install and I can't get anything else to download like the Service Pack.
_________________
|
|
| Back to top |
|
|
Cooro_the_chibi_crow17
Evangelion is cool
Joined: 06 Feb 2009
Posts: 403
Location: Same place I was when you left me. Right here >.>
|
|
| TimeChaser_Twice wrote: | | Red_Alchemist wrote: | | OK, so it's a problem with the entire installer. Did this problem start immediately or did you get some stuff installed before the download issues started? |
It's only the Windows stuff that isn't wanting to download. I managed to reinstall other programs just fine, like YIM, Skype, AIM, although I had no problem with Windows Media Player either.
I still have the Windows Live Messenger program saved when I downloaded it the first time, it just won't install and I can't get anything else to download like the Service Pack. |
it could be a problem with your OS version too. check your software version and see if there are any patches for it. maybe that is what is keeping you from downloading. I re-did a computer for a friend, worst case scenario= you have to reinstall your OS and Driver Software, if so, i suggest you just invest in Vista.
_________________
|
|
| Back to top |
|
|
Ichigo
God of Anime (アニメの神様)
Joined: 28 Oct 2005
Posts: 2000
Location: Nara City, Nara, Japan
|
|
You might also run rootkit revealer. You might have a rootkit that is preventing updates to Windows, thus leaving you vulnerable to other things. I can't say I've heard of one that does that though.
Thanks,
Ichigo
_________________
グレンラガン! スピンオン! 俺を誰だっと思ってる |
|
| Back to top |
|
|
TimeChaser
Super Moderator
Joined: 22 Jan 2007
Posts: 3322
Location: Time & Space
|
|
| Ichigo wrote: | You might also run rootkit revealer. You might have a rootkit that is preventing updates to Windows, thus leaving you vulnerable to other things. I can't say I've heard of one that does that though.
Thanks,
Ichigo |
I'll give that a try then.
And I found out what it was that trapped my computer in a never-ending restart loop: it's the Windows SP3. For some reason, when I install that service pack, my computer doesn't like it, and I have to go through the entire process of system recovery again.
I found out tonight after trying to install SP3, and even though I've recovered the system, I'm still unable to download Messenger.
| Cooro_the_chibi_crow17 wrote: | | it could be a problem with your OS version too. check your software version and see if there are any patches for it. maybe that is what is keeping you from downloading. I re-did a computer for a friend, worst case scenario= you have to reinstall your OS and Driver Software, if so, i suggest you just invest in Vista. |
I hope it doesn't have to resort to that sort of measure, but if nothing else works I'll keep it in mind.
EDIT:
And now there's a new wrinkle to the tale. Every time I log off here, my password expires and I have to be sent a new one...
WTF?
_________________
|
|
| Back to top |
|
|
Ichigo
God of Anime (アニメの神様)
Joined: 28 Oct 2005
Posts: 2000
Location: Nara City, Nara, Japan
|
|
| TimeChaser_Twice wrote: |
And now there's a new wrinkle to the tale. Every time I log off here, my password expires and I have to be sent a new one...
WTF? |
Don't know why, but your account was set to force a password change. I've fixed that now.
Thanks,
Ichigo
_________________
グレンラガン! スピンオン! 俺を誰だっと思ってる |
|
| Back to top |
|
|
TimeChaser
Super Moderator
Joined: 22 Jan 2007
Posts: 3322
Location: Time & Space
|
|
| Ichigo wrote: | | TimeChaser_Twice wrote: |
And now there's a new wrinkle to the tale. Every time I log off here, my password expires and I have to be sent a new one...
WTF? |
Don't know why, but your account was set to force a password change. I've fixed that now.
Thanks,
Ichigo |
At least it wasn't part of the overall problem. Thanks. 
_________________
|
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
